We booked this VRBO in January as we were coming into town for a wedding in July. The location of this rental was ideal. The owner started off being kind and that excited me as we have several mutual friends and graduated from the same Alma Mater! Some of our group flew in as we now live on Florida, and my husband and I drove in with our two pups as they were staying the long weekend with my parents. The home is dated and needs a lot of work, especially the steps. There were cob webs everywhere (inside and out) which the owner stated “is part of the nature,” and apparently the ants that are pouring out of the sinks are also considered “nature.” I’m not a person to complain, instead, fix the issue and move on. We were extremely busy the entire time we were there, so just worked to enjoy the time we had. Upon check out, we had our parents come down and help us clean as it was important to us to leave the home better than we found it. After 3.5 hours of cleaning, I did a final walk through myself, and felt the home was in amazing condition- much better than how we found it. Then later that night, I get a message on VRBO that read “trash?” And then it never stopped for two days. We had no way to take the trash to the marina and had some confusion as we also had a misunderstanding from a friend that the Marina could pick it up. In hindsight, I wish I had wheelbarrowed the 4 trash cans the half a mile to the dumpster so I could have avoided the terrible harassment and false accusations by this owner. I was asked why I didn’t sweep and vacuum, accused of breaking the Brita filter in the kitchen sink which fell off the first night, and told we left the microwave dirty, in which I watched my friends mother wipe down that final morning as she wiped down the broken refrigerator that doesn’t stay cold, and the stove. Mind you, when we arrived, there was trash around the property and the grills were so nasty that we had to go and buy supplies to clean them in order to grill food. I could go on and complain more but you get the picture. I kindly replaced the Brita filter although it was about the same age as me, and had already paid an $80 cleaning fee in January, but then I was charged another $40 stating that a van had to be used to unload 4 trash cans and it cost them $8 in gas and 4 hours of cleaning which is untrue and that property had been damaged- again, we replaced the Brita filter. The owner also rated me on VRBO in which we have filed a complaint.