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"Friendly staff Close to shops Nice clean pool Restaurant open all day Buffet breakfast was amazing Free wifi Room service "

"Loved this property!!! Best in Brisbane!!"

"Good location; friendly staff; clean room. "

"Good size room, well appointed kitchenette, new decore and design, lots of shelving, great roof top recreation area, good spa pool, 24 hour reception, taxi service arrives quickly great conference room"

"Clean Rooms , Friendly Staff. Great Location. "

"Rooms was fantastic clean and tidy everyday. Service was 1st class all staff helpful and attentive. Great to access the Gabba and surrounding area. Highly recommend"

"Perfection"

"Absolutely OUTSTANDING, for several reasons: the cleanest rooms, with the most comfortable beds and pillows & linens I have ever experienced in a hotel. Everything in the room felt clean, healthy, inviting and calming / soothing. The colours & designs, as well as the products, were a delight. Secondly, the hotel staff were beyond exceptional. Tyler, at the front desk, created quite possibly the best check-in experience I’ve ever had. I don’t think I even knew this was a significant component of a hotel stay until my interaction with him. He was kind, helpful, warm & friendly yet utterly professional and efficient but not rushed, and ultimately made us feel like there was no one else in the universe in that moment (and at every interaction after that). Absolutely brilliant. The perfect person for the job. Every single team member we interacted with, from the desk, to the bar staff, to the wait staff in the restaurant, to the pool & gym team members AND all the wonderful ancillary staff… everyone was absolutely fabulous. The hotel itself was like a fresh and calm oasis, and all the people who work there made it just… perfect. Thank you so much. We will be back. "

"Stayed at the W Brisbane recently and couldn’t speak more highly of the experience. The service was unreal—staff were incredibly friendly, switched-on, and always attentive without being over the top. You can tell they really care about the guest experience.The room itself was amazing—beautifully designed, super comfortable, and had everything you could want. Getting a complimentary upgrade was an unexpected bonus that just topped it all off. Everything about the stay felt high-end but still relaxed, which is rare to pull off. Definitely worth the trip, and I’ll 100% be staying there again next time I’m in Brisbane."