2/10 (非常に不満)
Olga
家族旅行
2025 年 1 月 6 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel is awful and disgusting; the smell of mold and dust instantly chokes you as you enter. The bed was hard, the pillows were awful, and the blanket was very thin, making the winter stay extremely cold. The bathroom is designed in such a way that even with a heater, the shower remains freezing cold. The room had a full kitchen, but not a single piece of cutlery or utensils, and our request to be provided with any kind of dish had been denied, as apparently we were not allowed to use the kitchen!?. Every roadside motel has at least a coffee maker, and this was a $300 per night chalet!! The breakfast was included, but it was so disgusting and the same everyday that we had to get breakfast elsewhere. The pool is closed during the winter, and the spa costs 20 euros to visit. Be aware that stairs lead to many rooms. Thankfully, a kind worker was willing to help us with carrying the luggage. The staff are all hard working and kind, but it did not help to make this hotel meet any decent standards. The pictures are deceiving, as this hotel is a complete ripoff for the money.
