2/10 (非常に不満)
EHSAN
カップルで旅行, 家族旅行
2024 年 12 月 31 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I am a blue customer of Expedia and have many experiences with HotelF1. Last year it was a good choice but in all my reservations i saw that the room is not clean. The mattress and the blanket had always dirty stain. I am not going to reserve nothing with this hotel. Another problem; They didn't send me the reservation code and the automated machine could not approve my codes. Because they didn't provide me the proforma invoice. So, i stayed out more than one hour, i called the property with the numbers on the reservation ans called the Expedia people but no one responded. Finally at 17:20 p.m arrived the reseption person and finally after one hour I could able to do a check in. Even she was agree that the reservation code didn't exist for me. As a blue client of Expedis I didn't expect this.
EHSAN
2024 年 12 月に 1 泊滞在