Reception was professional, property maintenance is bad for a four star hotel. Cleanliness of room not great. Spa facilities dirty, smelly, broken down spa bath,sauna. Very old decor and lockers in spa facility area. Would not recommend for spa day. Food over priced and they add 10 percent on top. 10 pound a day for parking for guests...Why.
Breakfast should be included. Lack of milk, coffee in room.
Comfy bed , good telly.