2/10 (非常に不満)
Charley W.
2024 年 10 月 14 日
気になった点 : 清潔度
Not as described, did not complete our stay!
Apon arrival the key was not where it was described to be.
We called the host via contact details on the itinerary and app. She advised us she has nothing to do with the property since moving on earlier this year?
We found the key in the front door.
We then tried to contact Ross “the current owner” about the no bedding however no response.
We then contacted the same lady who is listed as the “host” as we couldn’t find a contact detail for Vrbo.
Listed is a few issues as to why we did not complete our stay and found alternative accommodation;
TERMITES PRESENT
Two crusty towels. (For 3 guest 1 child)
Lights need replacing
No Bedding (few static blankets and crusty sheets in the cupboard)
Key not in described location
Poor to no Communication
Trail of blood?
No wifi (as listed)
No phone reception
Ross eventually called us back later the next day but it was a chase of phone tag.
We are now in the long process of a refund with the help of vrbo.
Charley W.
2024 年 10 月に 2 泊滞在