2/10 (非常に不満)
Ruth
2024 年 10 月 31 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No Customer service to get help. No water for 2 days. No change of sheets at all. They said that if I stay 19 days or longer; I would get the room clean. I was sick with stomach viruse, I needed the basics water and clean sheets. The place it is so noisy and dangerous. Too many bars nearby with loud music, and gangs fighting with the police. I have video. Horrible experience, I would like a full refund. I never had a good night sleep. I left two days earlier and boooked another hotel at a better, quiet, and clean place. The customer service was awesome. Please don't send tourists to this location. They are going to hate it. Thanks
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Ruth
2024 年 10 月に 17 泊滞在