We stayed April 25–27, 2025, and unfortunately, the property did not meet expectations. The main cabin’s A/C was broken the entire stay. I reported it Friday evening and was told a technician might be available the next day. By Saturday afternoon, the unit was confirmed to be broken and needing a part that wasn’t available. Indoor temperatures climbed from 76F to 82F, making it very uncomfortable for a large group trying to get ready for a wedding. Portable A/C units eventually arrived, but when we found them, they were plugged into the same circuit, causing a fuse to blow and knocking out some lights. We never received a follow-up or a fix for this. Most windows lacked screens, so opening them for ventilation wasn’t an option without letting in pollen and bugs. The only comfortable space was the detached “treehouse” unit with a separate wall A/C. One nice part about the property was the view and outdoor spaces. It was cooler and more enjoyable outside in GA spring temperatures than it was inside the cabin. Although a partial refund was mentioned, it was later withdrawn. Past reviews have mentioned A/C issues at this property, so it was disappointing that there wasn’t a backup plan in place. We paid a premium rate for the weekend, and basic comforts like climate control and cleanliness should have been guaranteed, or the listing should have clearly stated that the property only has partial A/C. This was not the experience we were expecting.
