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"I have one way to describe our stay… “when can we book our next stay” !! From the pre trip check in on our ferry timings to the pick up and drop at the hotel, the welcome and seamless check in. It was A+ customer service all the way. The hotel is new and everything is very well managed. The spa was great- we had the signature and herbal treatment, they also made a last min schedule change as per our request. The hotel has a wonder and huge pool with a restaurant catering to drinks and food pool side with a continental menu. The main restaurant in the hotel serves local cuisines but the very highlight is the breakfast spread. It’s sooo sooo sooo soo good, and very generous. It was my birthday, and the staff had decorated the room so beautifully. We stayed in the ocean terrace king room and wow, not to mention the huge balcony! The view was stunning. This review would not be completed without mentioning Indra who welcomes us and is such a talented mixologist. The smiles on the Sheraton staff faces and the unbelievable hospitality make this an epic epic trip! Thank you ❤️❤️❤️"

"This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island. "

"Fabulous hotel, only opened last October. Room was so well equipped. Lovely beachside restaurant, great food. Friendly staff. Beautiful grounds, pools were amazing. Beach and sea beautiful. I cannot praise this hotel too highly. Highly recommend it for a lovely relaxing holiday. "

"Just checked out today after a short getaway with my girlfriends. Room was neat and clean. Plenty of space even though there were three of us. Mira and her colleagues at front desk were friendly and warm. They even remembered our ferry departure timing and came to remind us during breakfast when the shuttle to the ferry terminal was arriving. Overall awesome stay!"

"Amazing stay, friendly staff, clean room. Beautiful environments, especially the restaurant area close to the water. Even though it was low season and few people we still got immediate help to get on a snorkeling tour. We also had fun with the ping pong table and good encounters with the manager."

"Super staff, very helpfull and nice!"

"Beautiful place and staff are so friendly and helpful I will definitely be returning again soon "

"Rooms were large and comfortable. The staff is exceptional."

"Excellent all round Lovely experience "