The keys had to be picked up at a different location, about 5 min drive, there were no instructions provided as the where to pick up the keys, had to call the office.
It was impossible to park in the units garage, I have a bigger car and It did not fit in the garage, the driveway is also very small and on a slope, could not park there either, when called the office the response was" you have to figure it out", not our problem. Had to ask for a manager to resolve, after a few back and forth, a parking permit was issued to park in the guest parking. the property and the grounds are very clean, the beds were too soft for us, the " master suits" are two small bedrooms, the living room and the kitchen are upstairs, could be an issue for an elderly person, the location is beautiful. you can not leave the trash in the unit, and there are no trash bins on the property, you have to take it with you, that was kinda odd, since there is a substantial cleaning fee. Overall we enjoyed our stay.