"Detective" Cesar claims that a 10 lb pomeranian that briefly visited us at our rental property is capable of scratching a wooden door to the point where it is visibly reasonable to assume the dog was trying to escape. "Detective" Cesar claims that a dog can do such a thing when left alone for an extended period. Clearly, "Detective" Cesar is not one for common sense and is entirely reliant on being oblivious. Any reasonable person, regardless of their experience with animals, can realize that a 10 lb pomeranian is unable to accomplish the magnitude of scratching that the detective is accusing us of. Clearly, "Detective" Cesar is not reasonable. I have attached the photos as reference.
"Detective" Cesar also went ahead and sent us photos of various amounts of animal feces he found in the backyard and was able to use his magnifying glass even to spot some animal urine in the snow! Great work, detective. However, your efforts are as risible as they are deplorable. Our dear Cesar went ahead and sent us feces that is arguably the size of a toddler's feces and not a 10 lb Pomeranian feces. The "detective" shockingly found a large number of feces, that looks like we gave the Pomeranian Ducolax and let her go at every inch of the property's front yard.
While we concede that we did have a dog on the property briefly visiting with a guest, we are disgusted with this property managers (“detective” Cesar’s) professionalism and opportunistic mentality in trying to take an amount of money that is not reasonable. If Cesar were to charge us a small amount for violating the agreement and having a dog there, fine. We are reasonable people. Unfortunately, the same cannot be said about this management company. They are taking this opportunity to make a profit.
What is terrible is that the management company is not even apologizing for the fact that their heater system was placed at a temperature so high that we were unable to sleep any of the nights we were there. We made numerous calls and did not get anyone on the phone for hours. The check-out instructions stated “change the thermostat” but there was no key provided to even access the thermostat. The beds were so high off the floor that my elderly grandparents needed a boost to get up there. The pillow covers were very obviously covered in stains. Upon entry, some of the windows were left open. The glasses we were supposed to dri