After a 12 hour car ride, arriving at 5pm, the place was not ready. The owners sister and her friend were in the place , told me I had to move boxes if I wanted to use the second bedroom. Said they were "finishing up for the cleaner". The place was dirty, linens were gross, used facecloths and toothbrushes left behind. The family has another home nearby which they monitored us from. The parking space got flooded and unusable, neighbors mad we were there using it. We had to clean to make it bearable. And now, they are trying to charge and extra $500 without any discussion because they said we "stained the sink". Unreal. stay away. I've never had a bad experience with VRBO before this. This place is not presented accurately and the owners pretend they get it cleaned.