Kind of loved this quirky place! Don't expect a regular front desk, but the ice cream parlor guy who lets you in if you arrive outside of the limited hours when the "front desk" is attended, is nice and hands you the key. Be sure to call ahead if you won't be there by early evening when the ice cream parlor closes; they will give you a code for the key box and your keys for the main door and your room door drop right down. There's a hot water pot with tea bags (and probably coffee) outside the room, and you can use the refrigerator for your own milk or whatever. The room is clean and well appointed, nice bathroom and shower, comfortable bed, very quiet. We stayed there twice, 3 days each a few days apart, and would definitely stay there again. Neighborhood is great--restaurants, a full mall, etc. Loved the unusual touches, mostly in the art work. Huge painting in the room, not to my taste at all but amusing perhaps because of that, and much of the hall wall art, meant to be horizontal, is hung vertically, an inexplicable choice which we very much enjoyed! If you're looking for room service and a typical hotel experience, this is not the place for you, but we loved it!