I had 3 reservations with this hotel, separated over several days. I have already submitted my first review where they simply refused to let me have the suite I booked for the reason that someone else booked a longer stay than I did, and they could afford to lose me and not lose him.
The second time was no different. They took me to a very small room, claiming it was the suite I booked. After being pressed to take me to my real room, they did. When asked why they lied, they said the manager asked them to do so. They also told me the next day that they would NOT accommodate me for my next stay, again because they guaranteed a person having a longer stay there. This happened after the free cancelation date. Hotels.com stepped in and found me another semi acceptable hotel in the same area. They claim the hotel will be getting a financial penalty. PLEASE AVOID THIS PLACE AT ALL COSTS!!