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Staff are kind, location is convenient. Faucet was out of order. I could not switch to shower.

It calls itself a 5 star hotel. It’s more likely a 4 star. Too expensive for its facilities and restaurants and service.

Very nice and cozy hotel. Staff are very polite and helpful. And the bar in the lobby is also nice. The only thing I was not satisfied is room cleaning. Even you ask to clean the room in 9am and come back in 1400 it wasn’t done yet. Other than that it was one of the nicest hotel I ever stayed. Will definitely come back

スタッフがフレンドリーで楽しく過ごしました。レストランの食事（朝食を含めて）も最高でした。唯一の問題は立地が坂の上で疲れて帰ってくると主要な交通機関（鉄道の駅）から「帰るのが一仕事」と感じる点。