2/10 (非常に不満)
James
出張
2025 年 3 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Sigh. Checked in and was given the key to an occupied room. Scared the elderly lady inside the room. Went back to front desk and the lady there acted put out and mumbled an irritated sorry while blaming “the system.” Next day when I came back to my room the key card didn’t work. Again the same lady at the front desk acted irritated. When I reminded her that this was my second issue, she gave me attitude and said she was already in trouble for the day before and an apology should be enough. It’s been a long time since I’ve had service this rude and on two different days with the same lady.
James
2025 年 3 月に 2 泊滞在