アトゥルウエラのスパのあるリゾート & ホテル

「- Access: 1.5 - 2.0 hours by taxi from Bandaranaike International Airport. - Climate: Dry season, 25 - 30°C and comfortable ocean winds. - Appearance of the hotel: Graceful, sophisticated design that integrates the local arts, culture and plants with a Western, modern style. - Staff: Gentle, modest and professional. When we got in a few troubles, they always supported us so quickly. - Restaurant: We enjoyed and loved the various kinds of local food, cookings and beverages with beautiful scenery...

「Very well located. Nicely built; but maintenance is coming due now. Overpriced. Limited variety of food. Average service」

「Phone not working. Wifi awfully slow.tv not working. All Electricals useless in poor condition. Pathetic staff and owner. Doesn’t feel like a hotel. I think expedia gets xtra money for selling rooms in such hotels Never again will trust Expedia」

「The staff was unfriendly at check in, which I have never experienced on my trip through Sri Lanka. It was all about charging the credit card as quickly as possible. The rooms need to be renovated, especially the bathroom, looks a bit outdated and not well maintained. 」

「The place was not ready for people to stay, total rip off as far as value. The establishment asked for extra money for the use of air conditioning. Checking out was a nightmare, they couldn't find payment in spite of me providing all records. 」

「案内された部屋はシーツが交換されていませんでした。部屋の設備も予約条件と違っていました。条件の違いを指摘すると、直ぐに、別のホテルの部屋を紹介しました。最初から、条件に合う部屋は用意していなくて、別のホテルに回すつもりでいた様です。別のホテルの部屋は金額が安かったのですが、返金してくれませんでした。別のホテルを紹介する気持ちがあるだけでも、良しとするしかないですね。」