The apartments are in great location. Close to restaurants and any tourist sites. However, the unit we were in could use some TLC. Property was not well cleaned. Bed blankets were stained and carpet had was dirty. There were fake eyelashes on the floor. We were supposed to get the larger unit that could host 6 people and we ended in a small unit with a broken pullup coach. The refrigerator was liking, the air dryer was broken and when we started the vent above the stove it was making a wired sound.
Kalinka
2024 年 10 月に 4 泊滞在
4/10 (不満)
Jordan
出張
2024 年 7 月 25 日
良かった点 : 客室の快適度
Bad check in experience, tired property
Checking in required 4 calls to the agency upon arrival due to errors in their system.
This made me incur $60 of fees on my phone plan for the month as I flew in from overseas.
Additionally I have £192 still on hold for payment.
Jordan
2024 年 7 月に 9 泊滞在
10/10 (非常に良い)
Regine
2024 年 6 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Regine
2024 年 6 月に 4 泊滞在
8/10 (良い)
Malyqua
出張
2024 年 4 月 2 日
良かった点 : 清潔度、客室の快適度
Fine. . . for the price and location
Very convenient location and in walking distance to local grocery stores and restaurants.
Malyqua
2024 年 3 月に 4 泊滞在
8/10 (良い)
Kristen
家族旅行
2023 年 11 月 15 日
良かった点 : 清潔度
Fine property that could use some work, but great location.
Kristen
2023 年 11 月に 3 泊滞在
8/10 (良い)
Santiago
家族旅行
2023 年 8 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Place was nice, ample room, and clean. However, some of the communication/instructions they sent were not very clear and could be done better. Specifically - the parking lot location (they referenced a 'site map', but no map was sent or linked). Also the instructions for the door code weren't great - they sent a code but didn't instruct us to hit the 'check' key after the code, so we sat there entering the code repeatedly. Last but not least, we notifed West Homes that we couldn't get the Smart TV on, they tried to help by suggesting things we had already tried, and didn't do anything else about it after we told them that it still wasn't working. So, 3 night stay without any television.