Being a Hilton honor member, I was really displeased to find out there was no microwave in the room; however, there was a communal one in the lobby. Being that I had my baby on this trip, I would have to heat a bottle up at three am in a lobby, which is not ok. Also, my room didn't have the bedding for the let-out couch; however, staff brought some bedding and no pillows. It was too late and too much for me to keep calling, trying not to disturb my baby's sleep. For this inconvenience, the rating goes down two stars.