Travellers BEWARE - this listing is VERY deceptive. It was clear from our welcome email that the property was not as it seemed. The elevator was barely big enough to fit one person and their suitcase, let alone 2 people, making a higher floor stay incredibly difficult. As we entered our room, we learned that our water heater would have to be turned on before every shower - and upon usage we quickly found out that it was lukewarm for only 5 minutes. The glasses in our room were still dirty, and our sheets were stained. We reported our concerns to the building attendant and were quickly (and rudely) shut down for help. The sheets were blamed on housekeeping, and in the four days we were there, housekeeping did not come once to replace them. The water heater was blamed on us, when we were following instructions. The staff refused to so much as greet us at entry after we complained, and while the building was claimed to be smoke free, we frequently were hit with cigarette smoke from the building attendants leaning out the front window. While the area it was in was wonderful to walk through, I cannot recommend this hotel less.