2/10 (非常に不満)
Arvind
家族旅行, 小さなお子様連れの家族旅行
2024 年 9 月 9 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Please be advised that there was a leak on the 1st floor coming in from usage from the bathroom, the leak is very close to the beds, 3 beds could not be used. The bathroom could not be used!!! This leak apparently has been there for a while and not been addressed. Fridge had a sign that it was due for maintenance and did not work, washer and dryer same not working and had a sign due for maintenance. Hot tub be very careful has an issue with the electrical circuit!!! Do not go in as it has not been calibrated and could shock. I was advised this from the property manager after I asked why the water was dirty and not been cleaned!!! I was told that they would credit for the trouble but did not!!! Be careful with this one. We had 14 people and only had access to one bathroom and no laundry facilities. Also no heat on 2nd floor.
Arvind
2024 年 8 月に 2 泊滞在