Room key took numerous tries electronically to open the door, every day. Rust in the bathtub at the drain, cover on the a/c broken, daylight curtain very difficult to open/close, hair dryer holder broken and fell into sink (i did not use the hair dryer, lightly bumped it when shaving), could not print me a copy of my bill, said they would email it to me but still have not received it. Personnel were all very courteous and quick to respond to anything I asked or required. Pool was not working, hot tub was not working.