2/10 (非常に不満)
Tesfaye Gurmu
2023 年 1 月 5 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has a serious hygienic and ventilation problem with a terrible smell. Of the 7 days paid reservation, I had to leave the hotel (Kena Hotel) after two nights. The hotel doesn’t refund, and I had to loss over $300 USD to avoid risking of my health. That is how terrible the hotel is.
The towels were with stains and appear to be unclean. The carpet in the room was also filthy for a hotel. All in all, the hotel is not fit to stay in for obvious health risk.
The breakfast is bellow standards, and it is advisable to avoid it for those with sensitive stomach. Since the breakfast area is attached to open kitchen without enough ventilation that few minutes stay in the area guarantees kitchen smell to the clothes.