Property is certainly not 3-4 star as advertised. A LOT of work is needed to get to that point especially in terms of bathrooms (there was mold in bathrooms, floors uneven, shower area was horrible) and cleanliness. Limited amenities. Food was good and cultural activities were well arranged. Overall un- satisfactory stay!
harleen
2024 年 4 月に 2 泊滞在
8/10 (良い)
gaurav
小さなお子様連れの家族旅行
2024 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the property was clean but everything was for purchase.
I would say in mount abu there are not too many options when it comes to hotel.
i would say that the room was clean, open, it was certainly overpriced.
the travel services from the hotel including the taxi service was very overpriced.
gaurav
2024 年 3 月に 2 泊滞在
8/10 (良い)
Munira
カップルで旅行
2024 年 1 月 31 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location and nice hotel with mountain view.
Munira
2024 年 1 月に 2 泊滞在
6/10 (普通)
Bharat
家族旅行
2024 年 1 月 11 日
良かった点 : 清潔度、施設のコンディションと設備
Clean in the reception area but avarage cleanliness in the rooms and really bad in the bathroom. !!!
Bharat
2024 年 1 月に 2 泊滞在
10/10 (非常に良い)
Vaibhaviben
2023 年 11 月 25 日
Vaibhaviben
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Bharat
家族旅行, グループ旅行
2022 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superb stay!!! 👌
Very good property... big rooms... very comfortable... excellent service... gr8 food... well maintained... very peaceful... good location... gr8 views of the mountains... they also arranged a special screening of the football world cup matches for guests on projector...
Bharat
2022 年 12 月に 2 泊滞在
6/10 (普通)
kshitiz
2022 年 12 月 24 日
kshitiz
10/10 (非常に良い)
Brij Bihari
2022 年 5 月 24 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Brij Bihari
2022 年 5 月に 1 泊滞在
6/10 (普通)
Preeti
家族旅行
2021 年 10 月 18 日
気になった点 : スタッフとサービス
Food quality was not good. Options in the breakfast buffet were limited and Service was also disappointing. This property is not worth the price they charge.
Preeti
2021 年 10 月に 1 泊滞在
6/10 (普通)
Sahaj、Gurgaon
カップルで旅行
2020 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
the food is amazing... .. we had not had a better noodles and chicken anywhere ... without red chilly and it was just yummm...
Sahaj
2020 年 12 月に 1 泊滞在
6/10 (普通)
Tavleen
家族旅行
2020 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス
Tavleen
2020 年 11 月に 1 泊滞在
6/10 (普通)
Avnish
家族旅行
2020 年 10 月 25 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Not a 4 star property, 2.5 stars at best.
This property is not definitely 4 star. I've stayed in 3 star resorts that had much better comfort and facilities. Upon arrival, the AC was not working (had to ask room service to change remote batteries), TV had bare minimum SD channels, there was no food menu present in the room. The bar was closed.
One thing that was definitely above the level of 5 stars was food prices. 2 Teas for Rs. 286 is something I'm having hard time digesting. No wonder the guests bring food from nearby local restaurants. The rooms are not in great shape, the box springs under mattresses do hurt you, you can feel them. No Dental, shaving kit, something that many 3 star rated properties have. Not coming here again.
Avnish
2020 年 10 月に 1 泊滞在
6/10 (普通)
Subash、Mississauga.ont
家族旅行
2020 年 3 月 14 日
良かった点 : 清潔度
Pool was not clean, full of dirt and leafs.could not enjoy, also no fitness or exercise room is there. Food is ok. Customer service is slow, takes times. Out of five ,I gave three.it is three star services.
Subash
2020 年 3 月に 2 泊滞在
10/10 (非常に良い)
Adish
家族旅行
2020 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome and Fantabulous
It is one any only one amazing resort compared to other properties in mount Abu. Family enjoyed very much. Breakfast was amazing. The only negative point is check out time which is 10:00 AM which is actually not possible to complete the breakfast and then get ready and leave the room. It should be 12:00 PM. Check in time can be 02:00 PM instead of usual 12:00 PM currently.
Adish
2020 年 1 月に 1 泊滞在
8/10 (良い)
GEETA
2019 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Money well spent
Value for money
GEETA
2019 年 12 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 12 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice property. WIFI only in lobby. Only one hr free WIFI in room of total stay, which didn't work. Only one water bottle per day to share with three guests.
宿泊されたお客様
2019 年 11 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 11 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location is superb and services are also good. We enjoyed our stay .. was really good experience.
宿泊されたお客様
2019 年 11 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 7 月 11 日
宿泊されたお客様
2019 年 7 月に 3 泊滞在
2/10 (非常に不満)
Monica、Chandigarh
出張, カップルで旅行
2019 年 5 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was nothing unique about sterling resorts Mount Abu, such kind of property should shut down. The full tariff of the room was already paid 5 days prior to the checkin, but still my room was given to some other guest and by the time when I reached, there was no other room left in the category which I booked. We were made to wait till 6 pm for the room to get vacant by another guest. Breakfast is horrible and pathetic, staff is not at all trained and professional in their work, especially at reception, rooms are not at all clean and in terrible condition. It took almost 1.5 days to bring one chair for balcony seating. In nutshell it was an intolerable resort. Only two water bottles of 500 ml each were allotted per day for a room and on asking for more, it was flatly refused. We paid a very high amount of money for such a awful and atrocious place. I suggest to everyone that one should not book this Sterling resort at all.
Monica
2019 年 5 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス
The staff was very helpful and Sandeep kaur was very helpful