マタラの五つ星ホテル

「They forgot what I was asking in advance. There were two guys on the front desk. One of the guy tried to solve the problem but another one was very bad behavior. After all they gave discount the cost, but I did not want the discount. I just wanted them to apologize unreservedly when I asked them why my order was forgotten. It is common sense behavior against foreigners. They are friendly but they do not know international manners and they say many excuse.」

「We loved this hotel as a base to explore the south coast beaches and a great pool to relax and high standard of restaurants」

「Quando estavamos a fazer o chek in a rececionista disse que não tinhamos reserva. O Hotel tinha cancelado a reserva com o operador. Tentamos ligar várias vezes mas devido à diferença horária nunca fomos atendidos. Acabámos por ficar uma noite, tendo em conta o adiantado da hora mas pagando o quarto! O hotel está classificado como 5 estrelas mas equivale a 2 estrelas. Fica longe do centro e da praia, Está a precisar de obras e restauro no mobiliário. A Limpeza é muito deficiente. O pequeno almoço...

「Simply speaking, one of the best experiences and customer services ever! The property has only 7 rooms, so everything feels very personal. The staff is absolutely excellent in every aspect, and Ajith the manager has done the extra mile for us, helping us to organise activities (yoga and massage), days out and generally speaking being helpful in any possible way. I cannot overstate how helpful and attentive him and the staff have been, with the property in general being at the very top end of the...

「It was a beautiful property, great service Sujeewa was the Receptionist that helped us out with booking scooter and airport transfer. Everyone is really friendly and accommodating.」

「Superb few days with amazing staff, great food and a wonderful place.」

「What an amazing place, 5 star luxury, the hotel grounds are pristinely, you have your own beach (as its difficult to get to unless you have hotel access. Great pool, the food is the best we had in Sri Lanka, they serve different types of Sri Lankan breakfast that you can try, like egg hoppers and sting hoppers with curry and dhal. We stayed in the sea view rooms on the second floor, amazing view of the sea and are huge. The best bit are the guys working there, they cannot do enough for you and...

「一番下のカテゴリーのお部屋に2泊しましたが、窓からのロケーションも含めお部屋はとにかく最高でした。 惜しむらくは食事。朝食の内容もごくごく平凡だし、夕食に至っては内容と値段が見合わないと感じました。肝心のスリランカカレーも外国人向けの味付けにしているからなのか美味しくありませんでした。そこらへんのローカルレストランのほうがずっとおいしかったです。シェフはスリランカ人ではないのかも？　 また、朝食（オーダー式）は7：30からとのことで、7：40くらいにうかがったのですが、待てど暮らせどスタッフが誰もこず、結局呼びに行き、朝食がすべてサーブされたのは席に座ってから40分後！　雨季でゲストが少なかったから適当な対応だったのか？　お部屋は本当にステキなのにいろいろ残念なホテルでした」

「Good pep good ac」

「思っていたよりとってもかわいいホテルでした！ 部屋数も少なく、ゆったりできました。 アンティークな家具や調度品があり、かわいかったです。 すてきなホテルでした！」

「Fantastiskt hotell Servicen är verkligen 5 stjärnig Riktigt god mat Privat strand med jetski, badvakt och bar. Billjard, pingisbord finns också. Boka taxi direkt via hotellet så slipper du bli lurad. Tillbringade sista veckan av våran semester här som kungar. Kan rekommendera detta hotell!」