ガルの五つ星ホテル

「They forgot what I was asking in advance. There were two guys on the front desk. One of the guy tried to solve the problem but another one was very bad behavior. After all they gave discount the cost, but I did not want the discount. I just wanted them to apologize unreservedly when I asked them why my order was forgotten. It is common sense behavior against foreigners. They are friendly but they do not know international manners and they say many excuse.」

「Taru Villas on Rampart Street is an unbelievably wonderful property to stay in. The bedroom and architecture are simply stunning. The staff are fantastic. We stayed on HB basis… the evening meal was amazing… truly amazing. This boutique hotel is one of the best anywhere in the world… an absolute must visit.」

「Absolutely perfect place for relaxed vacation!」

「いいホテルです！ 一点残念だったのがインフィニティプールが、インフィニティになっていなかった事です。」

「初めて泊まりました。スタッフは親切で丁寧。部屋も広くスチームサウナ付き。バスタブもあります。ご飯も美味しくて最高のステイになりました。」

「とてもハイセンスで清潔です。ルーフトップバーからサンセットも楽しめます。サービスも行き届いており、何のストレスもありませんでした。また、朝食開始時刻前に外出する時は、朝食をパックして持たせてくれます。次回もここに滞在したいと思います。」

「一番下のカテゴリーのお部屋に2泊しましたが、窓からのロケーションも含めお部屋はとにかく最高でした。 惜しむらくは食事。朝食の内容もごくごく平凡だし、夕食に至っては内容と値段が見合わないと感じました。肝心のスリランカカレーも外国人向けの味付けにしているからなのか美味しくありませんでした。そこらへんのローカルレストランのほうがずっとおいしかったです。シェフはスリランカ人ではないのかも？　 また、朝食（オーダー式）は7：30からとのことで、7：40くらいにうかがったのですが、待てど暮らせどスタッフが誰もこず、結局呼びに行き、朝食がすべてサーブされたのは席に座ってから40分後！　雨季でゲストが少なかったから適当な対応だったのか？　お部屋は本当にステキなのにいろいろ残念なホテルでした」

「Simply speaking, one of the best experiences and customer services ever! The property has only 7 rooms, so everything feels very personal. The staff is absolutely excellent in every aspect, and Ajith the manager has done the extra mile for us, helping us to organise activities (yoga and massage), days out and generally speaking being helpful in any possible way. I cannot overstate how helpful and attentive him and the staff have been, with the property in general being at the very top end of the...

「Quando estavamos a fazer o chek in a rececionista disse que não tinhamos reserva. O Hotel tinha cancelado a reserva com o operador. Tentamos ligar várias vezes mas devido à diferença horária nunca fomos atendidos. Acabámos por ficar uma noite, tendo em conta o adiantado da hora mas pagando o quarto! O hotel está classificado como 5 estrelas mas equivale a 2 estrelas. Fica longe do centro e da praia, Está a precisar de obras e restauro no mobiliário. A Limpeza é muito deficiente. O pequeno almoço...

「Great accomodation and location, very quiet beach. But poor service. Staff, especially in the restaurant and bar, need better training and language skills. Hotel also tried to overcharge for the restaurant bill and had inconsistent policies regarding applying VAT and service charge on top of the bill, this varied between the various menus in the restaurant which is misleading for customers. 」

「旧市街の中心地に立地する素敵なホテルです。 部屋数も少なく静かで、邸宅に招かれた雰囲気を楽しめます。 日本語で挨拶してくださるスタッフもいて安心して滞在できました。 暑いGalleの街歩きに疲れても、すぐに戻って来られる立地の良さです。 次回は2階のお部屋に宿泊してみたいです。 」

「The Postcard is an excellent hotel for a relaxing holiday. It is literally on a lagoon with the water touching the property. The foliage has been maintained very well to give the property a serene and thick green cover, which adds to the calm. The best part of the property of course are the people. Bharatvir and Ajith run the hotel very well with all staff out of sight but any food or service is available within a shout away. It is also a short drive away from Fort Gaulle, also a nice...