ロンドンの四つ星ホテル

「チェックインが午後11時になってしまいましたが、気持ちよく迎えてくれました。部屋も清潔で心地よく過ごせました。」

「Location」

「Kids running around till after midnight. Pub food was excellent. Breakfast was expensive for just having a buffet that usually comes with our rooms. Room were clean staff friendly 」

「I had a really bad experience. Check-in information wasn’t provided until 4:15 when it had previously been said that it would be at 3pm. When I arrived I discovered that the bed was broken- the bed frame was broken and the bed sagged to the point you could not sleep on it. When I informed them, it took 2 hours for them to look at it and get back to me, at which time they said it couldn’t be fixed and there were no other rooms available. They said I needed to sleep on the fold-out couch in the...

「The stay was great, the property is quite charming. Maybe they should provide better training to staff in hospitality as some were confused and a bit exasperated 」

「Three bedrooms up and a basement room for the late movie watchers. Great for a family, only 1 full bath would be tight for a group. I would book again.」