カンプールの四つ星ホテル

「The Hotel is well located in a quiet area of Kanpur. Rooms and overall hardware, amenities etc are decent for a tier 2 city. However, the team needs a lot of work in terms of service, communication and basic hospitality training. We got a feel that they meant well; however lacked professional training and the soft skills were totally missing. The Regenta parent brand; being a part of Royal Orchid Hotel group, needs to step in and make sure the franchises are training their team as per the...

「Very clean rooms, helpful staff, excellent breakfast spread. It's a well-maintained property. If I visit Kanpur again, I will definitely consider staying here.」