4/10 (不満)
Jennifer
カップルで旅行
2024 年 5 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel walls are very thin. They had live entertainment until past midnight which could be heard on the 1st floor very clearly. Hotel elevators didn’t work properly and would stop at every floor. It’s a miracle I didn’t get food poisoning from the breakfast with moldy fruit out to serve and other items questionable. Smelled foul near the coffee machine. It made me question how often they clean their lines. Saw a housekeeper mopping the elevator and my husband and I used it right after. The air smelled musty like she used a rag that smelled like mildew to clean it up. The A/C was turned off in the whole building (until June) even though it was almost 80 degrees outside. We thought we would enjoy the last day of our busy vacation relaxing by the pool (one of the main reasons I booked this hotel) only to find out the pool was closed and not open until June 1st. It didn’t say that anywhere when I booked it. One day, when we returned from the beach, there were ants all over our room and in our suitcases. I went down to the front desk and told him all of the above and how their hotel is beautiful but the standards are low. I felt bad saying it but he needed to know. I don’t remember him apologizing or doing anything about it really. I told him I wanted to switch rooms bc of the ants and he let us have the room next door which was nice. Good location to St. Padre Pio shrine and the beds were comfortable but I wouldn’t recommend this place really.
Jennifer
2024 年 5 月に 2 泊滞在