施設の敷地

ホテル ゼフィール サン フランシスコの口コミ

4 out of 5
ホテル ゼフィール サン フランシスコ
250 Beach Street, San Francisco, CA

口コミ

8.6

非常に良い

評価 10 - 1501 件の口コミ中 878 件が非常に良い" "
評価 8 - 1501 件の口コミ中 348 件が良い" "
評価 6 - 1501 件の口コミ中 149 件が普通" "
評価 4 - 1501 件の口コミ中 76 件が不満" "
評価 2 - 1501 件の口コミ中 50 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

??

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for 4 stars, I hope you enjoyed your stay with us.

8/10 (良い)

ATSUKO

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Pukuからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for the 4 stars, I hope you loved your stay with us.

8/10 (良い)

Tetsuya

出張
良かった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 7 泊滞在
Hotel Zephyrからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Tetsuya,Thank you for staying with us. We're so delighted you enjoyed your time and we hope to see you again next time you're in San Francisco Fisherman’s Wharf!Cheers,Joyce YunGeneral ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

HUIYING

2024 年 1 月に 4 泊滞在
Pukuからの返信 (投稿日 : 2024 年 3 月 21 日)
We are glad you enjoyed your stay with us, we look forward to seeing you again.

8/10 (良い)

Hirokazu

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 6 泊滞在
Hotel Zephyrからの返信 (投稿日 : 2023 年 12 月 21 日)
Thank you for staying with us. We're so delighted you enjoyed your time and we hope to see you again next time you're in San Francisco Fisherman’s Wharf!Cheers,Joyce YunGeneral ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

MISATO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 6 泊滞在
Kyleからの返信 (投稿日 : 2023 年 10 月 11 日)
Greetings Misato,Thank you for your review and I am happy to hear that you enjoyed your stay with us! I hope that you got to take some great photos of our neighborhood and city and that you have a safe trip back home.

10/10 (非常に良い)

Michele

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Michele,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at Hotel Zephyr San Francisco!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Robbyn

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved how close it is to pier 39, staff was amazing!
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Robbyn,Our strategic location sets us apart from the competition, and we're so glad you had the opportunity to enjoy San Francisco's many treats. We'll share your compliments with our awesome team, and we hope to see you back soon at Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Ines

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cool spot close to all the attractions
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ines,Our location is perfect for those who want to make the most of their time in the area, and we're happy you enjoyed it. Thanks so much for your five-star review! We'd love to provide you with another comfortable and convenient stay at Hotel Zephyr San Francisco, and we look forward to your return.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Allee

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, so much to do in the game rooms! The fire pits are a great touch, and its walking distance to pier 39.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Allee,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. We are thrilled you had a fun-filled stay with us! We're delighted you enjoyed our friendly Z Team, the variety of activities in the game rooms, the cozy fire pits, and the convenient location near Pier 39. It's fantastic that these all helped make your experience one to remember. We look forward to welcoming you back again soon for another terrific time!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Jessenia Gómez

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es hotel espectacular ,excelente servicio , excelente personal ,muy amables ,muy seguro ,buenas comida ,todo está al 100 10/10
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Jessenia,Thank you for your fantastic review! We're thrilled to receive a perfect score from you and appreciate your compliments on our service, staff, safety, and food. We look forward to continuing to provide you with a 100% excellent experience at Hotel Zephyr San Francisco on your future visits!

10/10 (非常に良い)

Marcus

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super Hotel, große Zimmer, sehr gute Lage am Pier 39, deswegen aber etwas laut.
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your 5 star review and thank you for staying with us, we hope you loved your stay. Looking forward to seeing you again.

8/10 (良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for 4 stars, I hope you enjoyed your stay with us, please give us an opportunity to serve you better next time you are in San Francisco.

8/10 (良い)

Brett

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location on Fisherman's wharf. Good to have gaming area and fireside seating in court yard
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Brett,Thank you for your feedback! We're glad you enjoyed our location and appreciated our gaming area and fireside seating in the courtyard. It's great to know these amenities enhanced your stay. It was a pleasure having you here, and we look forward to welcoming you back soon for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Delia、Selma

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
View nice hotel for its proximity to pier 39. No breakfast but can make s’mores on firepit at night. Clean and comfortable rooms. It was pretty quiet when we stayed. Really enjoyed it would stay again.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Delia,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. It sounds like the location near Pier 39 was perfect for exploring, and we are glad you found the rooms clean, comfortable, and peaceful. We look forward to you staying with us again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Fernando

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing themed rooms, ultra clean, wonderful staff and the recreation area is great with many games; the only issue I find here, is that you have to pay for parking on top of what you already paid for.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Fernando,Thank you for your glowing review. We're happy to hear you enjoyed our accommodations, standards of cleanliness, team, and amenities. And while our parking fees are competitive for our area, we're grateful for your comments. It would be our sincere pleasure to welcome you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Ashraf

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Amazing Location, but the service is not that good, the room has no microwave, and no trash bags, the bathroom door was not working easily, and drainage is very slow. and during the daytime music is very loud and you can not open the balcony door.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Ashraf,We're sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are important to us, and it's disappointing to hear that we fell short of your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

T

Not as nice as I was hoping for but still fun place
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear T,Thank you so much for the review. We are so glad you had fun, and we encourage you to reach out to us to let us know if there's anything we can do to add that extra start to your next visit. We hope to see you again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

PEDRO

良かった点 : スタッフとサービス、施設のコンディションと設備
Lo mejor que tiene es su ubicación.
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Pedro,Thank you so much for your review. Our property is located right on Fisherman's Wharf, offering unbeatable ocean views and a diverse scattering of dining, shopping, and attraction options all around us. We're so glad you enjoyed our location, and we hope to welcome you back soon to Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Juan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and hotel is very unique All was great except the hard oversized pillow were hard to sleep with
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Juan,Thank you for your review, from all of us at Hotel Zephyr San Francisco. We are thrilled to hear you enjoyed our ideal location during your trip, though we regret to hear you did not enjoy our pillows. We hope we will see you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

DUC

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The game was awesome for the kids
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear DUC,Thank you for choosing Hotel Zephyr San Francisco! We're glad your kids enjoyed the game area, and we look forward to your next visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Yoanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for five stars, I hope you loved your stay with us.

10/10 (非常に良い)

Estrella

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Las instalaciones y el servicio muy bueno, lo único que se me hizo exagerado fue el cobro del estacionamiento! Pero en general me encantó, las camas cómodas y las habitaciones Grandes!!
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Estrella,Thank you for your feedback! We're pleased to hear that you loved our comfortable beds and spacious rooms. We also appreciate your thoughts on the parking and will take them into consideration as we continuously seek to improve our guest experience. Our team is looking forward to welcoming you back for another five-star stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Christina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely recommend this Hotel, next door to ihop, apple b’s is around the corner, arcade, museum, great location
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Christina,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our fabulous location helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Lila

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a bay view room which was great but half way through our stay there was no power in a large portion of the hotel we had to walk through to get to our room and no one explained to us why
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Lila,Thank you for taking the time to share your experience. We're glad you enjoyed the beautiful views, and we appreciate your patience with the power outage. This was outside our control and was restored as soon as possible. If your travels bring you back to the area, please come see us again.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Darryl、PORTERVILLE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Clean and very secorw.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Darryl,Thank you for taking the time to provide your kind review of Hotel Zephyr San Francisco. We are delighted to know you loved our beautiful location and clean facility, all while providing a safe environment to enjoy it in. It would be an honor to host you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Bernard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for five stars, I hope you loved your stay with us.

8/10 (良い)

Lisa

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
There were two dogs in the 2nd floor room next to the elevator. They barked and growled
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Lisa,We're grateful to have hosted you at Hotel Zephyr San Francisco. While we welcome furry family members, we are focused on creating a peaceful environment for all. Please reach out to our front desk with any noise concerns so we can address issues during your stay. We hope you had a pleasant experience with us in San Francisco otherwise. Our team would be honored to see you again. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Kay

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay no problems at all a very clean spacious room in walking distance to most places at fisherman’s wharf.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Kay,We're thrilled to hear you had a great stay with us! It's wonderful that you found your room clean and spacious, and our location convenient for exploring Fisherman's Wharf. Thank you for choosing our hotel, and we can't wait to welcome you back for another fantastic experience.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Sara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Sara,We're thrilled to hear you had an enjoyable stay with us! Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience in the future. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Ellia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Lage des Hotels sowie das Personal ist super.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Ellia,Thank you so much for taking the time to share your thoughts on your recent visit. We're thrilled our hospitable team left a memorable impression on you, and we hope you took full advantage of our fantastic location and the convenience it affords our guests. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Georgina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything good really good
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Georgina,Thank you for sharing your comments with us. We are happy to hear that everything was great for your stay. It was a pleasure hosting you, and we hope to see you again soon! Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 (普通)

karen

2024 年 4 月に 3 泊滞在

4/10 (不満)

Maria

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
we had a mouse/rat in our conjoint room. we were moved to other rooms.not anything great just same basic room. weren't compted for anything.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Maria,Thank you for your review. We sincerely regret to learn of your recent experience and understand your disappointment. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. Please know this is not a common instance for our hotel, and we hope you will not allow this isolated incident to prevent you from giving us another chance to deliver a seamless stay worthy of a perfect rating. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved that my balcony had a view of the bay! Close to Pier 39, shopping and dinning.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Lisa,We are so happy to know that you enjoyed everything about your time with us, including our amazing location and wonderful views. Thank you so much for the high rating, and we hope to see you again soon. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 (普通)

Glenn

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Staff was very nice and hotel was clean. But room reeked of cigarettes baked into the whole room and no windows are able to open. Was too tired to deal with changing rooms but wish I had.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Glenn,We appreciate your feedback regarding your recent stay. While we're glad to hear that you found our team pleasant and our hotel clean, we're disappointed to learn about the issue with the odor in your room. Rest assured, we will promptly address this to ensure a more pleasant experience for our future guests. We hope to have the opportunity to welcome you back for the exceptional stay you deserve.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at Hotel Zephyr. It’s eclectic and has a wonderful San Francisco vibe. Very clean and so close to fun things to do (walkable). Balcony views are awesome.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Jennifer,Thank you for your fantastic review! We're delighted that you enjoyed the eclectic charm and San Francisco vibe of Hotel Zephyr. We look forward to welcoming you back for another enjoyable stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

vidyadhar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff super helpful and friendly.......game room was great!!!!
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Vidyadhar,Thank you for sharing your experience with us! We're delighted that our team provided such warm and thoughtful service. It's also fantastic to know that our game room was a highlight of your stay. We look forward to welcoming you back for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

6/10 (普通)

Susie

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Good location
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Susie,Thank you for sharing your thoughts on your recent stay. We're delighted that our location contributed positively to your stay. Please feel free to reach out to us and let us know how we could've made your stay an exceptional one. It was a pleasure to have you here, and we look forward to welcoming you back for a truly fantastic stay.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable, clean, great outdoor space..
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Matthew, Thank you for your positive feedback! We're delighted to hear that you found your stay comfortable and our outdoor space great. We're thrilled that we could provide you with a clean and enjoyable experience and if there's anything else we can do to enhance your stay further, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Xochilt

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walking distance to the pier
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Xochilt,It's always a pleasure hearing from our guests. We're glad our proximity to the pier worked well for your trip, and we look forward to seeing you again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super cute funky place Excellent area
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Diana,Thank you for the kind review. We're glad our fun property and convenient location helped make your visit memorable. Please come see us again soon at Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

8/10 (良い)

Cheryl

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is done really cool for decoration and things to do! Great back area for fire pits and games. You can tell her this is a hotel. It has been done. The room was pretty small. I kept hitting my foot in the corner of the bed but overall, it was a pretty cool place to stay and very very convenient to Pier 39.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Cheryl,Thank you for sharing your experience. We're glad you enjoyed our unique decorations and the variety of activities available, especially the fire pits and games. It's also great to hear that our location provided convenient access to Pier 39. We appreciate your feedback about the room size and will take your comments into consideration as we strive to improve our guest experience. It was a pleasure having you here, and we look forward to welcoming you back for another enjoyable stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Renee、Dayton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is very cute with artsy decor in a quirky maritime theme. Great desk staff & maintenance. Concierge was very helpful too. Safe neighborhood and brief walk to the wharf. Would def book here again.
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Renee,Thank you! It was a pleasure to have you as our guest at Hotel Zephyr San Francisco, and we are delighted you had such a wonderful stay. Your kind comments about our lovely, unique hotel, amazing staff, and great location are appreciated and will be shared with the team. We look forward to welcoming you back for many more wonderful experiences.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

phil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ok
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Phil,Thank you for sharing your rating. We are glad to see that you had a good experience overall. Come back soon! Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Xochilt

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for five stars, I hope you loved your stay with us.

2/10 (非常に不満)

Monica

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
They said I wouldn’t be charged for early check in and they charged me
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Monica,Thank you for choosing to stay with us during your recent trip. It's unfortunate to read about your experience, and we apologize for any miscommunication regarding your early check-in. Please feel free to reach out to our Z Team at any time, as we are always available to address any concerns our guests may have. We appreciate your feedback and look forward to hearing from you soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Janet

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Pier 39. Walking distance to many tourist attractions. Friendly employees.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Janet,Thank you for leaving your outstanding review of Hotel Zephyr San Francisco! Our Z Team will be overjoyed to hear that they provided a memorable experience for you, as they love to make all our guests feel welcome. We're also thrilled that you had the opportunity to explore all that Fisherman's Wharf has to offer while you were here. It was a pleasure hosting you, and we hope to have you back for many more unforgettable stays in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Alena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the family activities they do
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Alena,Thank you so much for the five-star review! We are so pleased you were able to enjoy our many family-friendly amenities, and we hope you'll visit us again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco

10/10 (非常に良い)

Ivona

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for five stars, I hope you loved your stay with us.