The hot springs pool is wonderful,
But the mid night is horrible, the
Noice from downstairs lasting more
Than half hour, also heard guns fires
Around the area, I was so scary and won't stay there anymore.
YUET
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Misato
2024 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like hot springs
Misato
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Danielle
2024 年 6 月 2 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
The hotel has a policy that they need to collect a $100 deposit at check in. However, what they do not say is that they do not accept cash anymore and that the card that is used for the deposit can only be from certain banks. When I arrived to check in, I had the $100 in the form of cash. Which they allowed me to use in the over a dozen or so past stays I have had there. The front desk agent was so rude and condescending when I was trying to check in, I ended up crying in my car. He refused to let me check in, didn't try to help me figure out what I could do to resolve the issue, and basically treated me like crap the entire time I was trying to deal with him. My room was paid for in advance and I am now basically out the money that they charged me for the room and I never even got to check in!
Danielle
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Emilio
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best
Emilio
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Claudia
小さなお子様連れの家族旅行
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love coming to this resort
Claudia
2024 年 6 月に 1 泊滞在
8/10 (良い)
dale
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
dale
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Danny Silva
家族旅行
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this place
Danny Silva
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Alma、Napa
出張
2024 年 6 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very dirty. Had to change rooms 3 times S they never cleaned up human faeces on curtains by window in my first room. Staff very slow and not very considerate of how many people were waiting in line no urgency no guest services probably no guest service training. Restaurant staff the same very poor in experience Food was just disgusting given old fruit