Hello, unfortunately we did not receive a message from you. We look forward to your feedback to enhance our guest experience. Thank you

Good day Tomoo, we appreciate your rating and are honored to have you as our guest. Thank you for choosing us!

Thank you for taking the time to share your feedback and for choosing PUBLIC. We're pleased to see your overall rating of 4/5, and we appreciate your insights.Your feedback is invaluable as we continuously strive to enhance our guests' experiences. If there are specific areas where you believe we can improve or any additional details you'd like to share, we'd love to hear more. Your input guides us in refining our services and ensuring future stays are even more enjoyable.We hope to have the opportunity to welcome you back to PUBLIC for an enhanced experience.Best regards,PUBLIC Management Team

Dear Yuji,Thank you so much for your glowing 5/5 review! We're thrilled to hear that your stay at PUBLIC exceeded expectations.Your kind words mean the world to us, and we'll be sure to share them with our team. It's fantastic to know that our accommodations and services made your visit memorable.We appreciate your feedback and look forward to hosting you again soon. Safe travels!Warm regards,Eden JamesPUBLIC Team

Chihiro,Thank you for taking the time to share your feedback with us. We sincerely appreciate your honest review and would like to express our apologies for any shortcomings you experienced during your stay.We take all guest feedback seriously, as it provides valuable insights into areas where we can improve our services. We regret that we fell short of your expectations, and we would like to assure you that we are taking immediate steps to address the issues you raised.If you could provide us with more specific details about your concerns, it would be immensely helpful for our team to investigate and make the necessary improvements. We are committed to ensuring that all our guests have a positive and comfortable experience, and your feedback plays a crucial role in this process.Please feel free to reach out to our customer service team directly so that we can further discuss your concerns and work towards resolving any outstanding issues. We genuinely value your input, and we hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience that we strive to deliver to all our guests.Thank you again for bringing your concerns to our attention, and we appreciate your understanding as we work to enhance our services.Warm regards,Leilani NoconPUBLIC Hotel Manager

Shintaro, thanks for sharing your experience. We hope to see you again soon!

Super! thank you, Ryuta! Looking forward to your next visit.

Thank you for your review, Reiko! We look forward to your next stay!

レビューありがとうございます！近い将来またお会いできることを楽しみにしています！

Thank you for choosing PUBLIC!We hope to see you again soon!

Thank you for taking you time to share your experience. We look forward to hosting you in the future.

Thank you so much for your feedback. We look forward to hosting you in the future.

Hey Chiaki, We noticed your low rating and would love to connect to see what issues, if any, you encountered with us at PUBLIC. We hope to hear from you.

Thank you, Tetsu, for the positive review!

Thank you taking the time to review us. We appreciate your feedback and hope to have the opportunity to welcome you back again soon for a 10/10 experience! Kira Drumm Director of Service Excellence

Thank you for this great rating! Kira Drumm Director of PUBLIC Service

Good afternoon, unfortunately we did not receive your review. Your feedback gives us an opportunity to enhance our guest experience.

We are truly delighted that you enjoyed your stay with us. We look forward to hosting you in the future. Thank you for taking your time in providing your feedback.

Thank you for your feedback! We're glad to hear you enjoyed our prime downtown location. We apologize if our service did not meet your expectations and appreciate your insights. Your comments will help us improve and provide a better experience for future guests. We hope to have the opportunity to welcome you back and exceed your expectations.

Hi Daniel - Thank you for your review. We are happy to hear that you had a great time at Public.

Richard, thank you so much for giving us 5 out of 5! Your feedback is so important for us. We always try to give the best recommendations to our guests and we are so lucky to be close to best restaurants in New York city!

We are so delighted that you enjoyed your stay. We look forward to hosting you in the future.

Thank you for your feedback. We are so happy that we were able to accommodate all your needs. We look forward to hosting you in the future.

Thank you for taking the time to leave us a review. We are delighted that you enjoyed your stay and we hope to have the opportunity to host you in the future.

Hi Giyosiddin, thank you so much for giving us 5 out of 5! Hope to see you soon.

Hello, unfortunately I do not see your review. We look forward to your feedback.

Thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found our hotel to be nice, although we understand your concern about the price. Regarding the long lines for coffee in the mornings, we apologize for any inconvenience this may have caused. Im not sure if you were informed but we offer complimentary coffee every morning on the lobby level for guest between the hours of 6am and 8am. We're continuously working to improve our service and will take your feedback into account to better manage peak times.

Joseph, we are glad to hear that you had a good stay here with us. I am sorry if the check in process did not seem smooth to you. However, we always have PUBLIC advisors ready to help guests whenever they need to. Hope to have you as a guest very soon!

Hello, unfortunately we do not see your review. We look forward to your feedback.

Thank you for your feedback. We look forward to welcoming you in the future.

Hello unfortunately we did not receive your feedback. We look forward to your review. Thank you

Hi Kacie, I am happy to see that you really liked the Roof and thank you for recommending it!However, I am so sorry if you could not have the chance to have some rest the last two nights. Your feedback is so important to us, it is a huge opportunity to improve our service. Indeed, we are working on this matter. The well being of our guests is our property. Hope to have see you soon!

I'm sorry to hear about your disappointing experience at the hotel. It sounds like there were several issues that impacted your stay negatively, from the broken safe and curtains to the unexpected minimum spends (This was only for tables. As a hotel guest you have priority access to the rooftop.) and the cleanliness of the rooms. It's certainly frustrating when advertised amenities don't meet expectations, especially when you've paid for a premium experience. Your feedback about the lack of timely response to maintenance requests and the perceived favoritism towards outside visitors is valuable and will be addressed. We will use your feedback to improve their services and ensure a better experience for future guests. We have also reached out via email so please look out for thatAgain

Hi Maria, thank you so much for taking the time to leave such a positive comment to us. We are glad to hear that you had fun at Popular and the Roof. Hope to have you as a guest very soon so you can enjoy a glass of wine on our beautiful rooftop again.

Hello unfortunately we did not receive your feedback. We look forward to your review. Thank you

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Dear Neda - We are sorry to hear that we did not meet your expectations. I've sent you an email regarding your stay.

Good afternoon, unfortunately we did not receive a message from you. We look forward to your feedback as it helps us to making any improvements. Thank you

Good afternoon, unfortunately we did not receive your review. Your feedback gives us an opportunity to enhance our guest experience.

We're honored to be your top choice in NYC! Thank you for your kind words, we're glad to have exceeded your expectations, and we can't wait to welcome you back!

We appreciate your feedback! We do offer coffee makers upon request, so please don't hesitate to let us know if you'd like one during your stay. We're always here to make sure you have everything you need for a comfortable stay. We look forward to welcoming you back soon!

Hello, unfortunately we did not receive a message from you. We look forward to your feedback to enhance our guest experience. Thank you

I'm thrilled to hear you had such a fantastic stay! It sounds like you really made the most of your time here, enjoying both the tranquility of our location and the vibrant surroundings of the city. It's wonderful to know you found our amenities like the free yoga in the sky and responsive room service to your liking. We can't wait to welcome you back for another relaxing experience

We appreciate your feedback and are glad to hear that you enjoyed your upgraded loft room. Our rooftop bar does indeed offer stunning sunset views. Thank you for your comments about the glass walls in the bathroom; we'll take this into consideration for future improvements. We hope to welcome you back for another great experience in the future