Nothing I did not get to stay because they were renovating and could not provide me with any handicap accessibles, staff told me that they were not allowed to assist where no ramp was avaiable. I am demanding a full refund I had to look all over the city to find a reasonably price hotel after driving for over 12 hours. I have never saw such a mess. Please refund my $300.00. I know what the listing says but the promise of a bag meal, and again I was told I had to go around the side of the hotel and walk up some steps which i am unable to do.
Willie
2024 年 5 月に 2 泊滞在
6/10 (普通)
Motoko
家族旅行
2024 年 5 月 16 日
気になった点 : 設備とサービス、施設のコンディションと設備
The front staff was good. They did not clean inside the microwave in the guest room.
When I try to fix coffee in the room there is no creamer. Seems like didn’t check amenities.
Motoko
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Richard
2024 年 5 月 12 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Under construction the side doors were left open, the main entrance was blocked. The Neptune area of NJ is not a good area, the local stores have great security for this but not the IHG.
Richard
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Alexia
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were amazing
Alexia
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jennifer
2024 年 5 月 3 日
Jennifer
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Tawana
小さなお子様連れの家族旅行
2024 年 4 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was under construction and there was nowhere to park. The building was not what I had seen online
Tawana
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
David
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
David
2024 年 4 月に 1 泊滞在
6/10 (普通)
Crystal
2024 年 4 月 27 日
気になった点 : 設備とサービス
The room my family and i stayed in was great. Very nice, Spacious and clean. Hotel is Close to food and shopping.
My problem comes from the pool. It was very dirty and grainy. My son got a red burning rash from it twice. I brought it to the attention of the front desk person at the time. He was very unconcerned or sympathetic, supposedly called his manager with my situation and all i was told is that a third party comes to clean the pool and test the water and it’s fine. Tell that to my son who is writhing in burning pain because of the rash he got in the pool and had to get out on both occasions he was in it. Hotel is also under renovation lots of noise in check in area and no longer offer hot breakfast buffet. Only grab and go from a closet. This was my second time at this hotel. First experience was great, unfortunately this one not so much.
Crystal
2024 年 4 月に 2 泊滞在
8/10 (良い)
Elizabeth
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ckean, spacious room. But, under construction....a little loud.