数あるホテルの中からROKU KYOTO, LXR Hotels & Resortsをお選び頂きましてありがとうございます。この度のご滞在に際し高評価を頂戴しまして誠に恐悦に存じます。現状に甘んじることなく、今後もより良いサービス、最高のおもてなしを目指して日々精進して参ります。貴重なお時間を割いてご宿泊ならびにご投稿頂きましたこと、改めまして重ねて御礼申し上げます。再びお出迎え出来ます日を一同楽しみにお待ち申し上げております。

投稿者さま この度はレストラン「TENJIN」をご利用いただき誠にありがとうございました。また、私どもの不手際によりご不快な気分にさせてしまい大変申し訳ございませんでした。私どもの準備不足により、本来温かいティーを提供したのちにお料理を提供するはずが、ティーの提供に大変時間が掛かってしまい結果としてはお料理よりあとにティーを提供する顛末となってしまいました。温かいティーを速やかにご提供するという本来当たり前のサービスを実践するよう仕組みの改善やトレーニングを実施しております。レストラン「TENJIN」としましては、投稿者様にまたご利用いただきたく心よりお願い申し上げます。この度は大変申し訳ございませんでした。

Thank you very much for taking your precious time to post feedback regarding your stay. It is very important for us to satisfy our customers and we will always work to improve our services and to offer comfortable stay. We will welcome you again on your next visit to Kyoto.

Thank you very much for taking your precious time to post feedback regarding your stay. It is very important for us to satisfy our customers and we will always work to improve our services and to offer comfortable stay. We will welcome you again on your next visit to Kyoto.

Thank you very much for taking time out of your precious time to give us your feedback on your stay. We are located in the Shozan Resort, where is wrapped in the beautiful scenery of the four seasons, and the Serenity of our hotel is one of the ways to have fun. We are very pleased to have received such a high evaluation from you this time. It would be much appreciated if you could please consider visiting us in other seasons as well. Thank you again for your kind words and looking forward to welcoming you back in near future.

Thank you very much for taking precious time of you to post such a wonderful comment regarding your stay. We are truly pleased to hear that you enjoyed luxurious experience with us. The positive comment from customers is the best reward for us.We will continue to strive each and everyday to deliver the highest quality of service to all the customer.Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.

Thank you very much for staying with us. We are very pleased to have received such a high evaluation from you this time. Also, the positive comment from customers is the best reward for us. We will continue to strive each and everyday to deliver the highest quality of service to all the customer.Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.