外観

ハイアット リージェンシー ジャージー シティ オン ザ ハドソンの口コミ

4 out of 5

口コミ

8.2

とても良い

評価 10 - 1100 件の口コミ中 574 件が非常に良い" "
評価 8 - 1100 件の口コミ中 239 件が良い" "
評価 6 - 1100 件の口コミ中 127 件が普通" "
評価 4 - 1100 件の口コミ中 72 件が不満" "
評価 2 - 1100 件の口コミ中 88 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Hiromi、MEGURO

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
素敵なホテルで快適でした!
2024 年 3 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 15 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Chie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Hiroshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 6 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

YASUHITO

2023 年 10 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 11 月 7 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

YUTA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A perfect view of the Hudsons. The location and access os good. Only minutes of walk to the port for Manhattan.
2023 年 6 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2023 年 6 月 12 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 (良い)

Masaaki

2022 年 11 月に 2 泊滞在

8/10 (良い)

Toshio

良かった点 : 清潔度、客室の快適度
素晴らしい立地条件にもかかわらずリーズナブル
ハドソン川に突き出たところにあり、向かいにはマンハッタンの夜景が見える素晴らしい立地条件にもかかわらず、NJ州ということもあってリーズナブルな価格に満足でした。
2022 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
2021 年 12 月に 3 泊滞在

8/10 (良い)

Jayani

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 5 月に 1 泊滞在

8/10 (良い)

Julie

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bien situé, près de tout les services et endroit calme . Le buffet est varié mais cher… Les chambres sont grandes confortables mais vielles et la mienne était poussiéreuse.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

tiffany

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Jérôme

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a nice hotel, very well located, with an unobstructed view of New York. We enjoyed our stay.
2024 年 4 月に 7 泊滞在

10/10 (非常に良い)

Zulay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing stay amazing staff amazing location
2024 年 5 月に 8 泊滞在

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was nice, taken care of and clean. Quite a location
2024 年 5 月に 1 泊滞在

8/10 (良い)

Lenora

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The restaurant staff was wonderful. The bed/mattress was horrible, especially for a hotel of this rating. It was lopsided and really worn down on the side. All night, I kept rolling into it, like a ditch. Terrible nights sleep.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Snehhil

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
Terrible front desk service. Old worn out decor in the room. This place needs some serious refresh.
2024 年 5 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 (非常に良い)

Jiamei

2024 年 3 月に 5 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

6/10 (普通)

Jasmine

2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 (非常に良い)

Donna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Aleksandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing view on the Manhattan skyline!
2024 年 5 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Jule

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great Hotel with nice service and a beautiful Skyline view. Fresh Smoothie in the Morning included. The Connection to the one world is good but the Train is Not included in the Metro Card so some extra costs.
2024 年 5 月に 7 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just one stop with the Path to New York City Down Town
2024 年 5 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Trevor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property location is very convenient
2024 年 3 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Janet、Pleasanton

家族旅行
良かった点 : 清潔度
Both front desk service and room service are great!
2024 年 5 月に 5 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 (不満)

Stephen

Terrible service
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 (非常に良い)

Sean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a 2 day stay here and we are beyond satisfied with our stay. The staff is very friendly, especially the valet parking staff! They knew instantly when seeing us what car they needed to go grab. We will definitely be staying here again soon!
2024 年 5 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

8/10 (良い)

Jessica

良かった点 : 清潔度、スタッフとサービス
The upholstery on the couches and chairs and the carpet in-room as well as in the lobby area is marked with stains. Unpleasant.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 (非常に良い)

Michele

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fast & easy booking. Great location and so happy the clerk at the hotel upgraded us to a water view. We arrived late and it was nice to see the city all lit up across the river.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Andrea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved everything about this hotel! The path subway is next to the hotel. Literally a 5 train ride into New York City! I will definitely be back
2024 年 4 月に 4 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

6/10 (普通)

Kylie、Jackson

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
The reviews for this hotel are very accurate in a good and bad way. Our experience here for 4 nights was fine. Would I have appreciated a higher rated hotel? Of course! But we were on a budget and the location for this place was incredible! Unbeatable in Jersey, the NYC skyline seen from your room!? Fantastic! Thats why I booked it even after reading the reviews about it being outdated and kinda dirty. Yes, we did switch rooms when we got our first one because there were hand prints on the bedframes from people doing you know what in the beds. There was a gross poop looking stain on the wall and the beds looked frumpy. The front desk was very quick to get us another room and we even got to check in early! The staff were friendly and took our request seriously. Overall, would not stay there again but we got what we paid for and it was in a nice, quiet part of town with great coffee shops and restaurants near by and the subway is next door!
2024 年 4 月に 4 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 (非常に良い)

Connie

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Usmah

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great views of Manhattan skyline. A block from Path station. This hotel is at a very convenient location for visitors of Jersey Coty as well as Manhattan.
2024 年 2 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Gerardo、Jacksonville

.
2024 年 4 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Nena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a great experience
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

OUAFA

家族旅行
良かった点 : 設備とサービス
Hôtel très bien situé. Personnel très sympa, chambre propre et spacieuse avec une vue magnifique sur Manhattan
2024 年 4 月に 6 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Vinayak

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Jose Eduardo Arredondo、Mesa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super nice an really close to the subway, very convenient for a work or pleasure trip
2024 年 4 月に 6 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

4/10 (不満)

Jesenia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 (良い)

Tomasz、Jersey City

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location with fantastic views and cozy rooms. One issue I had was that they will not provide a reasonable solution if you have a car. Valet rushed me to check in giving me 15 minutes of free parking and warned me that I will be charged for 3 hours if I take too long. If you have a car, I would not recommend this hotel.
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to share your experience with us, Tomasz. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

8/10 (良い)

Craig

良かった点 : 清潔度、スタッフとサービス
Nic location and view.
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Raymond

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a very nice hotel, location is excellent, and staff was very friendly. Although Free Breakfast would complement the excellent experience.
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

8/10 (良い)

Tai

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean and was in an excellent location for walking, dining out and taking the path train. I am giving it only 4 stars because the bed and pillows were awful, but that is my only complaint. I will definitely visit again.
2024 年 4 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 (非常に良い)

Zoey

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Valet, front desk, and housekeeping were all excellent! Convenient location as well. And great views!
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took good care of you during your stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Haewon

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful staff. Views are amazing. Slightly outdated room/furniture. Kids loved the pool - even though the water was a bit cold. We will definitely be back!
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 (良い)

Zoe

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Beautiful view as far as location making it easy to travel to and from NYC and breakfast was great! My only concern was parking. The website lists parking as $26/night but when we arrived the parking that was for $26/night required you to leave your car parked during your entire stay. Parking ended up being $52/night which was valet services and allowed us to come and go as we pleased and $160 was collected from me right upfront and I ran into several issues with prepaying for my parking for 3 nights in advance and was constantly asked to pay each time I needed valet services. The carpet, base boards of the beds, and couch was not very clean. Also there was a marathon even that took place while my family and I stayed on the property and all the streets were blocked off for hours and we were not informed in advance to prepared. We have a religious assembly to attend for worship in Jornal Square which was only a few miles and we ended up being 3hrs late and I was highly disappointed.
2024 年 4 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for sharing your feedback with us. While we're happy that you enjoyed your overall stay, we apologize for falling short in other areas. We truly appreciate your comments as we're always looking for opportunities to improve our guest experience. We hope you'll give us another chance to provide you with a more enjoyable stay in the future.

10/10 (非常に良い)

Lasha

良かった点 : 設備とサービス
The stay was beautiful. Right in the middle of everything. Staff was pleasant
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度
2024 年 4 月に 4 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 (不満)

Ahmed

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Over all it was ok. Here are what I didn’t like: - uncomfortable pillows - very slow service when you call - horrible valet service. They park your car very far. It is not available right away. You have to call an hour before you need it. Also there was a marathon and they didn’t tell me before I chose their service that cars can’t get out. So we stuck in the hotel from 10:00 am to 2:00 pm waiting for our cars after checking out
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 (良い)

Javier

2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Huyen

2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.