2 か所のバー / ラウンジ

ハイアット ハウス ジャージー シティの口コミ

3.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1254 件の口コミ中 716 件が非常に良い" "
評価 8 - 1254 件の口コミ中 321 件が良い" "
評価 6 - 1254 件の口コミ中 105 件が普通" "
評価 4 - 1254 件の口コミ中 65 件が不満" "
評価 2 - 1254 件の口コミ中 47 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Kunihito

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was very quite.
2023 年 10 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Kunihito,Thank you for sharing the awesome rating of your experience, and please visit us again.Best,Michelle GiovanniGeneral Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
長期滞在用ホテル
長期滞在型ホテル。セルフランドリーマシン付き。3日に一度のハウスキーピング付き。 朝ごはんは無料でついている。 ハウスキーピングは、いいひとが行えばきれいになっているが、時々手抜きされている傾向がある。サービスはいい。
2022 年 7 月に 2 泊滞在
GMからの返信 (投稿日 : 2022 年 7 月 28 日)
Dear Anonymous, Thank you for your business and for taking the time to share a review. I am glad to hear that you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know where they can improve. Please come see us again soon. Sincerely, Michelle Giovanni General Manager

10/10 (非常に良い)

Shoichiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
全体的に素晴らしいが客室設備がやや残念
設備自体は快適で素晴らしかった。最上階からのCityの眺めは素晴らしく、昼も夜も素晴らしいマンハッタンの眺めを楽しめた。朝食は美味しく、バラエティーが豊富で大変満足だった。ルーフトップも値段はそこまで高くない上にとても美味しくて素晴らしかった。ただし部屋の電気スタンドが2個壊れていた上に冷蔵庫も故障しており、客室の装備にもう少し注意を払うべきである。部屋自体は清潔で快適であった。
2022 年 2 月に 2 泊滞在
GMからの返信 (投稿日 : 2022 年 2 月 20 日)
Dear Shoichiro, On behalf of our entire team, I would like to thank you for your sincere review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area. Sincerely, Michelle Giovanni General Manager

10/10 (非常に良い)

Daimon Loremzo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good places like home
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Daimon Loremzo, It is wonderful to hear that our House was an excellent “home away from home” during your recent trip to Jersey City. I am glad that the staff was very attentive and that you felt welcome while you stayed with us. Thank you for your business, and please come see us again soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient. Easy access to NYC and Hoboken. Beautiful views.
2024 年 5 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Michael, Thank you for sharing your review and recommendation. We're pleased to hear our beautiful views and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Annel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very beautiful
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Annel, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our hotel to be beautiful. We hope to see you again soon! Best, Michelle Giovanni, GM

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, walk across the square to catch the path to NYC. Amazing views of Manhattan during breakfast
2024 年 4 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Andrew, Thank you for taking the time to write. I'm happy that our great views and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Michelle Giovanni, GM

8/10 (良い)

KEVIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Christina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Christina, It’s wonderful to hear you had a five-star experience with us. It was a pleasure to host you and we eagerly look forward to your return visit. Best, Michelle Giovanni, GM

2/10 (非常に不満)

Hassan

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Low water pressure, terrible soap that would not wash off the hands, thin walls, found hair on the towels, AIR QUALITY is horrendous. Management needs to fix AC systems because at one point i felt suffocated in the room (no operable windows) roof top is nice but seriously a bad experience.
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Hassan, I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay. Sincerely, Michelle Giovanni, GM

8/10 (良い)

Reema

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean facility; excellent staff. Parking was close but no valet service. Unorganized for morning buffet- huge lines on weekends
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Reema, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. I have noted your recommendations regarding breakfast. We appreciate being a part of your trip! Best, Michelle Giovanni, GM

8/10 (良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property felt tight. Elevators capacity doesn’t coincide with the foot traffic. Think the building is part residential. Just an odd set up. While o do not haven’t have a particular complaint, I wouldn’t chose it again. On a positive note, the rooftop views are spectacular.
2024 年 5 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Anthony, I am sorry we weren't a great fit for your travel needs; I appreciate you staying with us. While we would love to better serve you on a return trip, we have several wonderful hotels within Hyatt, and I hope you will at least continue to seek out properties within the brand that are more to your liking. Sincerely, Michelle Giovanni, GM

10/10 (非常に良い)

Hailey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is close to the PATH
2024 年 5 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Hailey, Thank you for your kind comments. I am thrilled that you liked our convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Michelle Giovanni, GM

8/10 (良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great are and hotel.
2024 年 5 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Charles, Thank you for your kind comments. I am thrilled that you liked our great accommodations and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Kitana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Thank you for the hospitality
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Kitana, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and accommodations. Thank you for taking the time to review your stay, and we hope to host you again soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Mariam

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very professional and friendly and the place was very clean.
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Mariam, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Michelle Giovanni,GM

10/10 (非常に良い)

Jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Alex

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jerry

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, easy checkin & very clean.
2024 年 5 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Jerry, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, easy check-in, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Michelle Giovanni, GM

6/10 (普通)

Ranveer、Bolton

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
A few things they could have improved on: - the toilet lid was broken, and we asked them to service it, but no service was performed during our stay. - we requested housekeeping to clean the room every day, but it wasn't completed until we requested it the third time. - same breakfast everyday was a bit redundant. Overall the location is great for taking the subway to NYC
2024 年 5 月に 4 泊滞在
Jorge R. からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear RanveerThank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Jorge RojasAssistant General ManagerHyatt House Jersey City

10/10 (非常に良い)

Edwin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very comfortable
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Edwin, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Michelle Giovanni, GM

8/10 (良い)

Ming、Fairfield

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We have been staying in this property a few times in the past 2 years. We have no complain about its location and condition. Likely, we'll store there again if we travel to Jersey City.
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Ming, Welcome back! The fact that you are a seasoned traveler who holds our hotel in high regard is not lost on us and is very humbling. Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our patrons. I will share your very nice comments with our team, and I appreciate you taking the time to write a review. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Astrid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

8/10 (良い)

Hester

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Friendly staff and good service. The location is fine, although there are not many options for dining out around the hotel. It's a business location so not very lively. But the excellent view makes up for that! Breakfast gave me a true YMCA experience, with a great view... Too few tables and chairs of (to say it nicely) an eclectic, vintage and wobbly style. Part of the seating consists of old sofas and low tables, not convenient for eating. Many guests had to move to the meeting rooms, where you can sit at bare event tables. I was happy to clean up my plate and cutlery myself, but the tables were not cleaned in between. It was the first time I went to the breakfast room in a hotel with hygienic wipes. One of the mornings we stayed at this hotel the breakfast area was closed 30 minutes earlier (unannounced) because they needed the space for a meeting.
2024 年 4 月に 6 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Hester, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding our breakfast area. Thank you for your time in reviewing our hotel. Best, Michelle Giovanni, GM

8/10 (良い)

Alex

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great value and solid room with super convenient access to the path. The view from the roof and pier right outside is absolutely incredible. I used to scoff at the idea of staying in nj but this hotel makes it super easy. There are some great coffee shops and restaurants popping up around Jersey city too. Had a sink issue and they sent someone to fix it right away. He was very nice. Kudos to the responsiveness.
2024 年 5 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Alex, We are happy to hear from you and value your kind review. It is lovely to hear that our central location, cheerful service, and comfortable accommodations all helped make your NYC trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Mingxing

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is very well cleaned although the carpet is a little bit old. Very quiet and very spacious room.
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Mingxing,Thank you for choosing to stay with us. We appreciate the high rating you've given. Whenever you plan your next visit, we promise to provide the same level of comfort and convenience that made your stay exceptional this time. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Hangxing

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

6/10 (普通)

SUSAN

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Location was excellent, staff in the hotel itself was accommodating and room set up was great. Silverware missing but I had my own. There were ants on the woodwork which I reported as well but did not want them to spray since I had 3 children with me. My husband reported to the desk in the am that the room stank of mold and we were all stuffed up when we left. Room 317 should have air filter in kitchen changed or cleaned.
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear SUSAN, Thank you for sharing your feedback about your recent stay. While we are sorry we didn't fully meet your expectations, we appreciate your thoughts and opinions. We will use your insights to make improvements where needed. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing us and we look forward to serving you again soon. Sincerely, Michelle Giovanni, GM

8/10 (良い)

SOFIA、MOCA, PROV. ESPAILLAT

小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
LO UNICO QUE TENGO QUECRITICAR ES QUE DURANTE MI ESTADIA DE 4 DIAS NUNCA FUERON A LIMPIARME LA HABITACION. UN MUY BUEN HOTEL, CON BUENA UBICACION Y UNASVISTAS PRECIOSAS, PERO CON MAL SERVICIO.
2024 年 4 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear SOFIA, Thank you for your review. I am so pleased to hear that you enjoyed your stay! Our housekeeping is now available by request. We know that comfort levels may vary when it comes to people entering your space. Now you can simply contact the front desk to request a room cleaning or just a few extra towels. We value your feedback and hope to host you again. Sincerely, Michelle Giovanni, GM

8/10 (良い)

Patrick

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not enough tables for breakfast. Best avoid rooms that are on thee same side as the light train. Otherwise it's a very convenient hotel with friendly staff and an unique view.
2024 年 4 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Patrick, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as an encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Sincerely, Michelle Giovanni, GM

10/10 (非常に良い)

Wisguens

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice 👍 my girlfriend loves it
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Wisguens, I am glad you and your girlfriend had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Michelle Giovanni, GM

10/10 (非常に良い)

JAMES

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
room had cups & service was efficient
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear JAMES, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Daniela、Green Bay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place
2024 年 4 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Daniela, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Michelle Giovanni, GM

8/10 (良い)

Kasma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Kimberlee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was quiet and easy to get around the city from
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Kimberlee, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. So glad you found our location convenient. Your comments are welcomed, and we appreciate being a part of your trip! Best, Michelle Giovanni, GM

10/10 (非常に良い)

Livida

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
NYC was close too and the view love it
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Livida, We are delighted to hear such positive feedback from you! Thank you for taking the time to write a generous review and, most importantly, for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Kimberlee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff that was available for questions!
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Kimberlee, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Michelle Giovanni, GM

2/10 (非常に不満)

Tyrell

気になった点 : 施設のコンディションと設備
My hot water did not work in my shower. I should have demanded a refund.
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Tyrell, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the water temperature issue you experienced during your stay. I appreciate you bringing your concerns to our attention, and I apologize for the frustration it caused. This is not typical, and I hope you would consider a return stay for a better visit next time. Sincerely, Michelle Giovanni, GM

10/10 (非常に良い)

Bibi Raeesa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great and peaceful stay
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Bibi Raeesa, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Barreau

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Barreau, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Michelle Giovanni, GM

10/10 (非常に良い)

Cheng

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good spot to have a great view
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Cheng, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and awesome view while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Giovanni, GM

8/10 (良い)

laetitia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Le point fort de l hôtel est son rooftop avec sa vue exceptionnelle sur Manhattan, le wall trade center est a une station de l hôtel, nous avions une chambre spatieuse pour 5 personnes la literie est bonne sauf pour le canapé convertible ou le matelas est une catastrophe. Nous demandions tout les matins de nettoyer la chambre et cela était fait. Le PDJ est simple et répétitif. Nous avons eu une panne sur la plaque de cuisson et elle a immédiatement été changée. A proximité il a un whole food market ideal pour faire les courses et se restaurer rapidement. Je recommande l hôtel très bon rapport qualité prix.
2024 年 4 月に 7 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear laetitia, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service, convenient location, and amenities while visiting. Your feedback, including recommendations for improvement, is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Giovanni, GM

6/10 (普通)

Taylor

カップルで旅行
良かった点 : 清潔度
Needs better parking. Not enough towels.
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Taylor, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Michelle Giovanni, GM

10/10 (非常に良い)

Kara

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location and view was great!! The rooms and service were superb!!!!! Parking is dificult and you myst pay for it & you can not come n go with your vehicle if you leave you are subject to paying the parking fees of the garage. The garage is not a part of the hotel.
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Peter, We build our brand on excellent service and experiences, as well as the hope that our guests will tell others about their fabulous stay. Thank you so much for sharing this great review with other travelers to help get the word out that our Hyatt House is top-notch. Please come see us again soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Cyla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Cyla, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Giovanni, GM

10/10 (非常に良い)

Victor

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I used this property for two people before a marathon in the area and it was perfect
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Victor, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable for the marathon; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Michelle Giovanni, GM

8/10 (良い)

Jeremias

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
😘
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jeremias, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Michelle Giovanni, GM

10/10 (非常に良い)

Britania

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to the train station and a lot of food options nearby
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Britania, Thank you for sharing your review and recommendation. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Michelle Giovanni, GM

10/10 (非常に良い)

crystal

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great. Complimentary breakfast was good. Easy check in and out and great location.
2024 年 1 月に 3 泊滞在
GMからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear crystal, It is wonderful to know that your stay was great. We love hearing that you appreciated our easy check in and out, breakfast, and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Giovanni, GM