Everything on Fufu Hakone was excellent except the spa and massage. I booked the recommended spa & massage package of 120 minutes costing 20,000 Yen, but was only given the service of 75 minutes including changing time, bathing and sand spa which lasted 25 minutes, the massage was only 50 minutes. I felt I was being short changed after the session and raised question to the massage lady without any acceptable answer.
Chong King
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Man Yee
家族旅行
2023 年 11 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room is modern and very comfortable. Meal is also excellent