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"I was impressed by everything from this hotel, convenient location plus supreme service. The grand executive room I booked is huge and best view of Mt Fuji. In addition to hotel facility, I also enjoy many perks for the room I have, free sky lounge access, free cream puff and free Fujiyama tower deck access. Highly recommend to anyone who wants to stay in Mt Fuji area. "

"The onsen was amazing. The staff and service was great. The amenities like golf and tennis were not taken care of and were a waste of money. "

"Beautiful view of the hot spring and dining room "

"Great location, nice view of fuji-san, nice garden and trail at the back, nice breakfast with a lot of choice. The fact the rooms had some older furniture was fine since it was according to price. Easier control of hot water in the shower would be better."

"Booked a 3night stay and each day just wow us more. The ryokan was having some renovations during our stay and there wasn't any lake view. However, the roof top view of mount Fuji made up for it. Every meal is different and the presentation is very pretty. There is always a welcome snack whenever we came back to the ryokan. It's a pity that i did not buy the snacks which were available at the store in the Ryokan thinking that I can purchase them at the train station souvenir stores. Friendly staff and the service was impeccable. We love the public baths as well which comes with steam and sauna rooms. "

"Quiet area."