シティ ビュー

トラベロッジ ホテル オークランド ウィンヤード クォーターの口コミ

4 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 522 件の口コミ中 333 件が非常に良い" "
評価 8 - 522 件の口コミ中 147 件が良い" "
評価 6 - 522 件の口コミ中 32 件が普通" "
評価 4 - 522 件の口コミ中 7 件が不満" "
評価 2 - 522 件の口コミ中 3 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

6/10 (普通)

Hiroyuki

出張
良かった点 : 清潔度、スタッフとサービス
nice staff.
2024 年 1 月に 2 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Hiroyuki,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

Kaylee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff were very friendly and helpful. The room was adequate with a hot shower and comfortable bed. The room also had coffee making facilities, ironing board and bar fridge. Would definitely stay again!
2024 年 5 月に 1 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Kaylee, Thank you for reviewing your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We're glad you enjoyed the facilities in the room. It's also encouraging to know that our staff made a great impression on you with friendly and helpful service. We are looking forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 (良い)

Sok hoon

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Got an unarranged 7.30am wake up call by a loud buzzy noise from a gadget at the ceilling. Tried to call the reception and the duty manger around 8. No one answer the call..... It was still buzzy when i checked out at 10ish
2024 年 5 月に 2 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Sok hoon ,Thank you for reviewing your recent stay with with the Travelodge Hotel Auckland Wynyard Quarter We sincerely apologise for the inconvenience caused of the noise you've experienced during your stay, we will investigate to the issue to ensure a more comfortable stay for all future guest.Thank you for sharing your Travelodge experience with us. We hope to welcome you again sometime.Best Regards,Travelodge Team Auckland

10/10 (非常に良い)

Lisa

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here for a work conference at The AKL Grid. It is always lovely, quiet and well kept. I feel safe in the quiet area surrounding the hotel. There is a car park next door and a metro supermarket on the corner.
2024 年 5 月に 1 泊滞在
Travelodge Auckland Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Lisa,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted that you had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge Hotel Auckland Wynyard Quarter TeamRefreshingly Simple

10/10 (非常に良い)

Fiona

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Goid location to work
2024 年 5 月に 1 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Fiona,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 (良い)

Norman

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, very clean and comfortable and very quiet
2024 年 5 月に 1 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 17 日)
Dear NormanThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Beverley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay in city.
2024 年 5 月に 3 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear BeverleyThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

natasha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Great place to stay, easy check in. Only negative was no cooking facilities, no sink or stove etc, perfect for a short stay not long.
2024 年 5 月に 3 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 12 日)
Dear NatashaThank you for rating your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us and we hope to see you again soon. Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Millie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, comfortable rooms with great sound proofing for recovering from jet leg! In a great area for easy access to food and a short walk to nearby attractions!
2024 年 5 月に 3 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear MillieThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

MEGAN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear MEGAN,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted that you had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge Hotel Auckland Wynyard Quarter TeamRefreshingly Simple

10/10 (非常に良い)

Matthew

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Centrally located within Auckland, to allow ample exploring.
2024 年 4 月に 4 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear MatthewThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Sukumar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. New facility. Very comfortable. Street parking is available. Good value.
2024 年 4 月に 1 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Sukumar,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 (良い)

Carla

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property is great as usual, have stayed here multiple times. Staff were lacking a bit of enthusiasm this time around. Didn’t receive our Expedia VIP benefit this time either.
2024 年 4 月に 1 泊滞在
Travelodge Team Aucklandからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Carla,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short.We hope to have the opportunity to welcome you back for a great experience with us in the future.Best Regards,Travelodge Team Auckland

8/10 (良い)

David

2024 年 4 月に 2 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 5 月 11 日)
Dear David,Thank you for rating your recent Travelodge Hotel Auckland Wynyard Quarter stay.We hope you had a relaxing and enjoyable stay with us, and we look forward to seeing you soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

KERRY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent views from City View room and walking distance to restaurants and harbour etc.
2024 年 4 月に 3 泊滞在
Travelodge Auckland Teamからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear KerryThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 (良い)

Polly、Spokane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A clean, comfortable, attractive hotel, with friendly staff. There are very few restaurants in the neighborhood. The hotel skimped on on tissues and TP, and our room had a very tiny wastepaper container.
2024 年 4 月に 3 泊滞在
The Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Polly,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.Thank you for your feedback, we have discussed these comments with our Housekeeping team and will use it to continue to improve our servicesWe would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,The Travelodge Hotel Team

10/10 (非常に良い)

Li

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
location is in CBD, walkable to all direction.
2024 年 3 月に 3 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear LiThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Katryna

良かった点 : 清潔度、設備とサービス
Fabulous place to stay - great location and excellent reception team
2024 年 4 月に 1 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Katryna,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

Tapan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and handy location
2024 年 4 月に 1 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Tapan,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

angela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable
2024 年 4 月に 2 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Angela,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

johnathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 5 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Johnathan,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

REGINALD

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very friendly and helpful
2024 年 4 月に 1 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Reginald,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 (良い)

Adam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The wifi for guests is very slow , and no preloaded apps in the chrome cast ( like YouTube ) so you have to do that for your own device..
2024 年 4 月に 1 泊滞在
Travelodge Auckland Teamからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Adam, Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay. We take all feedback seriously, and we will use it to improve our services. We are happy to hear you had a pleasant stay with us, and we hope to see you again soon! Kind regards, Travelodge Auckland Team

10/10 (非常に良い)

REGINALD

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice comfortable rooms.
2024 年 4 月に 1 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Reginald,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 (良い)

Nagmeet

2024 年 3 月に 4 泊滞在
Travelodge Auckland Teamからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Nagmeet,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy to find, great location
2024 年 3 月に 1 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Steve,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

8/10 (良い)

Diana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was nowhere to put any clothes so every time you dressed you had to pull your suitcase out
2024 年 3 月に 5 泊滞在
Cliffからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you so much for your stay.

10/10 (非常に良い)

Kel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was mostly clean. Location was great and staff was friendly and helpful.
2024 年 3 月に 2 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Kel,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us and found the location very convenient!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 (良い)

Alexis

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was quiet and convenient to places we wanted to visit. But it had limited storage space for clothes.
2024 年 3 月に 2 泊滞在
BJSからの返信 (投稿日 : 2024 年 3 月 26 日)
Kia Ora Alexis,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us.We appreciate that some aspects of your stay met your expectations, quiet area and good location. I am sorry to hear the storage space in the room was not to your liking. We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Nga mihi,Byron StowersFront Office Managere. bstowersy@tfehotels.comRefreshingly Simple

10/10 (非常に良い)

Shaun

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 2 泊滞在
Conor からの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Shaun,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge TeamRefreshingly Simple

10/10 (非常に良い)

Brett

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right on the water front easy walking to most places
2024 年 3 月に 2 泊滞在
Travelodge Auckland Teamからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear BrettThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location very convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 (良い)

Alec

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Handy to Jellicoe marina & events centre
2024 年 3 月に 2 泊滞在
Conorからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Alec,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you found the locations convenient had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge Team Refreshingly Simple

10/10 (非常に良い)

Margaret

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Location! Comfortable beds, friendly staff and clean.
2024 年 2 月に 2 泊滞在
Conor からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Margaret,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that the location, beds and staff all met your expectations.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Refreshingly Simple

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is in a great location for dining, shopping and the ferries. Staff was friendly and efficient both with holding luggage till checkin and at checkin.
2024 年 2 月に 2 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Susan,We would like to express our gratitude for taking the time to review your recent stay at Travelodge Hotel Auckland Wynyard Quarter. Your positive feedback means a lot to us, and we are thrilled to hear that you had a great experience with us.It's wonderful to see that you enjoyed the staff's service, breakfast, and our hotel's location. Your kind words have been shared with the team, and they are thrilled to know that their efforts have been appreciated.Your feedback is essential to us as we aim to improve our services continuously. We hope to have the pleasure of welcoming you back soon for another memorable experience.Best regards,The Travelodge Auckland Team

8/10 (良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean good beds Room soo small No restaurant except breakfast
2024 年 2 月に 2 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Paul,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

6/10 (普通)

Tina

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Rooms were comfortable and easy walk to restaurants. The room keys didn’t work to start with and the rooms weren’t made to the right configurations but they sorted that quickly. There was no microwave! Would stay her again though.
2024 年 2 月に 3 泊滞在
Travelodge Teamからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear [guest name],Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 (良い)

Larry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient location, clean and modern, staff super helpful. Room was very small
2024 年 2 月に 2 泊滞在
Duty Managerからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear LarryThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

2/10 (非常に不満)

James

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Booked an expensive double room and got two single beds. Was told this would be changed and it wasn’t. Despite having the ‘please clean my room’ sign up there was NO housekeeping during our entire visit. Very poor considering how nice the hotel once was.
2024 年 2 月に 2 泊滞在
Travelodge Team からの返信 (投稿日 : 2024 年 3 月 1 日)
Dear James,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We apologize again for the inconvenience caused and hope you give us another chance to host you soon. Best Regards, Travelodge Team Auckland

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Travelodge Teamからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Craig Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay. We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

Paul

Value for money in a great location.
2024 年 2 月に 3 泊滞在
Duty Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear PaulThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
Well Located BUT...
This hotel is very well located and within walking distance of most places we wanted to visit. Their staff was courteous and friendly however, our room was tiny (one of the smallest we've ever stayed in and we've traveled all over the world). The size of the room and the fact that there was no storage space other than a very small closet, made it difficult. We had to live out of our suitcases for 6 days. The only storage space is the left portion of the closet (which is very small) and one shelf on the right. In addition, the housekeeping was about the worst we've ever encountered. When we got into our room, it was evident it had not been vacuumed after the last guest left. The bedroom, had evidence of the previous guest (plastic clothing tags, paper, etc. on the carpet) and the bathroom had clumps of long dark hair on the floor in more than one place (gross!). By the time we got into the room, it was past housekeeping time, so it wasn't until the next day that we could have it vacuumed. The bathroom was vacuumed, but not the bedroom. We stayed for 6 nights. We had to ask for the room to be vacuumed and the sheets to be changed. The vacuuming in the bathroom happened a couple of times when we asked, but not always. The housekeeping in this hotel was about the worst we've ever encountered (& again, we've been all over the world). We can put up with a lot as long as it's clean. Unfortunately, we did not have a great experience with cleanliness.
Outside of hotel.  Cheers to them, they were having the windows cleaned the entirety of our stay.
Bathroom shower (with reflection of toilet in the shower glass)
Dirty counter in bathroom that was not cleaned before we got into the room or after.
2024 年 2 月に 6 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest,Thank you for taking the time to provide us with your feedback. We are sorry to hear about your negative experience during your stay at the hotel. It is disappointing that the housekeeping service was not up to standard and your room was not cleaned thoroughly, and this has been addressed with our Executive Housekeeper.We understand that living out of your suitcase for an extended period can be frustrating, especially when there is not enough storage space in the room. However, we are glad to hear that the hotel staff was courteous and friendly and that the hotel's location was convenient for your needs.We apologize for any inconvenience caused, and we would like to reassure you that we will work hard to improve our services. We hope that you will give us another chance to host you shortly.Thank you for choosing Travelodge Auckland.Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Travelodge Auckland Team からの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Steve,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

8/10 (良い)

Warren

2024 年 2 月に 2 泊滞在
Travel Hotel Auckland Teamからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Warren,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 (非常に良い)

Joel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well worth the money.
Great location. Room was a bit on the small side, but very clean. Staff was wonderful with an early check in and a late check out.
2024 年 2 月に 1 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Joel,We would like to express our gratitude for taking the time to provide feedback on your recent stay at Travelodge Hotel Auckland Wynyard Quarter.Our reception team is well-known for their professionalism, warm welcome, and friendly demeanor and they have received much acclaim from our guests. We are delighted to hear that you had a positive experience with them.We are pleased to know that you enjoyed your stay at our hotel and found the location to be convenient and pleasant for you. Thank you once again for choosing Travelodge Hotel Auckland Wynyard Quarter and we look forward to welcoming you back soon.Best regards,The Travelodge Hotel Auckland Team

4/10 (不満)

Troy

カップルで旅行
気になった点 : スタッフとサービス
Had booked a king size room with king bed. Upon check in I was advised I wasn’t getting the original room I had booked but the only difference was the toilet was an accessible. Got to room and found it was a queen bed. Went back down to reception and spoke with a different staff member and advised of the situation. They explained they in fact did not have any rooms left with the kind bed and that I could be comp’d with a bottle of wine or a breakfast voucher which you could obtain for free already. No compensation could be provided I was told as the price for a queen or king room was the same. Very disappointing customer service
2024 年 2 月に 1 泊滞在
Travelodge Team at Wynyard Quarterからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Troy, While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We apologize again for the inconvenience caused and hope you give us another chance to host you soon. Best Regards, Travelodge Team Auckland

10/10 (非常に良い)

Craig

2024 年 2 月に 7 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Craig,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.Like the rest of the hotel team, our friendly reception team gains much praise for being professional, welcoming and friendly.We are glad you enjoyed your stay with us and found the location very convenient and lovely.We hope to see you soon at Travelodge Hotel Auckland Wynyard Quarter.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

Julie

2024 年 2 月に 4 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Julie,We wanted to take a moment to thank you for sharing your thoughts about your recent stay at the Travelodge Hotel Auckland Wynyard Quarter.We pride ourselves on our reception team's professionalism, warm welcome, and friendly manner, and we are thrilled to hear that you had a positive experience with them. We're also delighted that you found the hotel's location to be convenient and pleasant.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Travelodge Hotel Auckland Wynyard Quarter in the near future.Best regards,The Travelodge Hotel Auckland Team

6/10 (普通)

moises

家族旅行
良かった点 : スタッフとサービス、設備とサービス
Good 3 stars hotel. Could be cleaner. The cafeteria just at the side is excellent (Tuck).
2024 年 2 月に 2 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Moises,Thank you for taking the time to review your recent stay at Travelodge Hotel Auckland Wynyard Quarter.We are delighted to hear that you had a pleasant stay with us. Your feedback regarding cleanliness is duly noted, and we will ensure that it is shared with our team.We look forward to the opportunity of welcoming you again during your next visit to Auckland.Warm regards,The Team at Travelodge Hotel Auckland

10/10 (非常に良い)

Kellie

2024 年 2 月に 2 泊滞在
Travelodge Hotel Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Kellie,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.Like the rest of the hotel team, our friendly reception team gains much praise for being professional, welcoming and friendly.We are glad you enjoyed your stay with us and found the location very convenient and lovely.We hope to see you soon at Travelodge Hotel Auckland Wynyard Quarter.Kind regards,Travelodge Hotel Auckland Team

10/10 (非常に良い)

Luke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Travelodge Hotel Auckland Teamからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear [guest name],Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team